A comparative study on impact of training on employee's performance of bank "A"and bank "B" in Batticaloa

Abstract

Training is one of the mast important organization building activities. This case study is comparability study of impact of training on employee's performance of Bank "A " and "B". According to this case study the Bank "A" and "B" were selected as a sample. The objectives of this study are to review the various methods of training conducted by the two types of banks and the impact of training on employee's performance. The study involves mainly in primary and secondary data. Data were collected by using questionnaire and direct interviews. Training and output of employee's performance of banks are independent and dependent variables of this study. Scores have been given in a graded manner to the various components of training. This performance has been measured in terms of certain parameters such as reaction, behavior, learning and result. Performance average has been constructed in terms of these criteria. The averages of the training scores of the employees were computed for each bank. Then correlation coefficient between the employee's performance and average training scores has been computed. The significance of the coefficient has been found through "t" test and thereby the hypothesis has been tested. The relationship between Training and Performance of each employee is positively correlated at both banks. The contribution of the training improves performance of the employees at bank "B'' than Bank "A ". Hence the study concluded that the degree of Performance of the employees depends on training that is to be provided to the employees in an Organization.